Power, parallel and predictive dialers automate outbound calling differently. The fastest technology is not automatically the best.
A power dialer generally calls one prospect at a time for each rep and advances automatically. A parallel dialer places several calls for one salesperson and connects the live answer. A predictive dialer places calls for a pool of agents based on expected agent availability.
Power dialing optimizes individual workflow. Parallel dialing optimizes individual rep connection volume. Predictive dialing optimizes a pool of agents.
Evaluate productive conversations per rep hour, call quality, number reputation, latency and applicable outbound-calling requirements.
Compare sales dialers for your operation.