Welcome to Call Center Magic. These terms and conditions (hereinafter referred to as “Terms”) set forth the legal guidelines and agreements between Call Center Magic (hereinafter referred to as “we,” “our,” or “the Company”) and the users (hereinafter referred to as “you,” “your,” or “the Customer”) who access and use our call center services. By using our services, you agree to be bound by these Terms and comply with all applicable laws and regulations.
1.1. You represent that you are at least 18 years old and have the legal capacity to accept these Terms and use our services.
1.2. You agree to use our services solely for lawful purposes and in accordance with these Terms, as well as to comply with all applicable laws and regulations.
1.3. You are responsible for providing accurate and up-to-date information when using our services, and you agree not to impersonate any person or entity or provide false or misleading information.
2.1. We recognize the importance of confidentiality of information. All information provided by you or generated during the provision of our services will be considered confidential and will be handled in accordance with our current privacy policy.
2.2. We will not disclose your confidential information to third parties without your prior consent, except as required by law or for the fulfillment of our services.
3.1. Unless otherwise indicated, all intellectual property rights, including copyrights, trademarks, and database rights, in the content and design of our website and services belong to Call Center Magic.
3.2. You agree not to reproduce, distribute, modify, create derivative works, or otherwise use our content and design without our prior written consent.
4.1. Call Center Magic reserves the right to modify these Terms at any time without prior notice. We recommend that you periodically review the Terms posted on our website.
4.2. Call Center Magic also reserves the right to suspend or terminate its services at any time and for any reason without prior notice.
5.1. These Terms shall be governed and construed in accordance with the laws of the United States, where Call Center Magic is based.
5.2. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in the United States, where Call Center Magic is based.
By using the services of Call Center Magic, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.