Aircall is a cloud business-phone and calling platform increasingly adding AI voice-agent functionality.
Best Fit
- Sales and support SMBs
- CRM-connected calling
- Teams wanting traditional human calling plus AI
Pricing
Current annual core pricing includes approximately $30/license/month for Essentials and $50 for Professional, with a three-license minimum. Approved AI Voice pricing includes usage bundles, including a 500-minute package around $175.
Buyer Considerations
Core business-phone licensing and AI Voice usage are separate commercial layers and should be modeled separately.
CCM Take
Aircall sits at the intersection of business communications and AI voice, making it useful for gradual AI adoption.