Horatio builds dedicated outsourced customer-experience teams with a particular appeal to high-growth brands.
Best Fit
Strong for:
- fast-growing consumer brands
- technology companies
- ecommerce
- companies wanting embedded dedicated CX teams
Capabilities
- customer support
- dedicated teams
- 24/7 operations
- CX technology support
- workflow optimization
- integrations
Pricing
CUSTOM QUOTE
Buyer Considerations
Horatio is more appropriately compared with modern managed BPOs than with simple offshore staff augmentation.
CCM Take
Strong for buyers who want CX operations and technology optimization to develop together.