Unity Communications provides customer support and broader BPO services across nearshore and offshore delivery models.
Best Fit
Relevant for:
- customer support
- back office
- nearshore/offshore comparisons
- organizations wanting several outsourced functions from one provider
Pricing
Unity currently advertises certain BPO services beginning around $10.25/hour.
Disclosure
Unity offers several different products and commercial models.
CCM does not combine unrelated EOR/staffing pricing with BPO pricing.
Some historical/public pricing surfaces have also varied, so buyers should confirm the applicable service-specific quote.
CCM Take
A useful provider where the buyer wants a straightforward hourly BPO starting point with broader operational capability.